Privacy Policy
Last updated: November 2025
Introduction
RifWell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms
- Subscribe to our educational materials
- Contact us with inquiries
- Interact with our website
This information may include your name, email address, phone number, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing actions, including:
- IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages visited and time spent on pages
- Date and time of visits
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you educational content and updates (if you've opted in)
- Improve our website and services
- Analyze usage patterns and trends
- Prevent fraud and enhance security
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through our cookie banner and your browser settings. Please note that disabling certain cookies may affect website functionality.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our website and provide services (e.g., hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
RifWell
12 Camden Road
London NW1 9DP
United Kingdom
Phone: +44 20 7695 82 41
Email: [email protected]